Cancellation and Returns
Cancellations of orders is possible only before the order is invoiced for shipment. Once an order is invoiced and packed, it cannot be cancelled
To cancel an order, please visit “My Account > My Order” section on the website. Click on “Cancel Order” button and select products to be cancelled. Post cancellation, the refund will be posted back via the original method of payment for all pre-paid orders
The following general returns policy is applicable to all items sold on breastmilkjewellerybylamemoire.com.
1. A product purchased on breastmilkjewellerybylamemoire.com is eligible for return within the return period mentioned in the table below if it fulfils any of the following conditions:
- Product delivered is different from what was ordered
- Product was received in a physically damaged condition or was found defective when package was opened.
- The product or parts of the product or accessories that were described on the website as “In the Box” was missing.
All our packages come with “Sealed”, Acceptance of a tampered “Void Seal” or a damaged box will automatically disqualify any return claims for physically damaged/defective products, incorrect product, or missing accessories.
Please Note: Any product noticed as “Received in Physically Damaged Condition, Damage upon Delivery” or “Missing Accessories/Items in Box” has to be reported within 24 hours to be eligible for a replacement. Any issues reported after 24 hours will not be accepted.